[Resolved] Aircel — cut main balance by sms

[Resolved] Aircel — cut main balance by sms

K kuldeep@123@ from Jaipur, Rajasthan

Hello sir, 19th jan. Aircel cut main balance without any reason and you resolved my complain. But today 3/2/2018 again your company has started new vas & charged rs.25/- while i have not started any service. Why such troubles are being repeatedly being produced on my number? I want my money back. Also i am going to attach that message. Please resolve this issue immediately... +1 photos Was this information helpful? No (0) Yes (0)
Feb 8, 2018 Complaint marked as Resolved Thank u guys... VAS has been deactivated & I got my money back. I hope that such problem does not happen again... Aircel customer support has been notified about the posted complaint. Verified Support Feb 05, 2018 Aircel Customer Care's response Dear Customer ([protected]@[protected]@), We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Feb 06, 2018 Aircel Customer Care's response Dear Customer ([protected]@[protected]@), We would like to inform you that we have checked your account details and have found that the JUI7 Service was activated in your account after due consent from you. Services were activated via wap and however as a onetime service gesture waiver of Rs.25 is being effected in your account, it will reflect within 24 working hours. Waiver of Rs.30 for MOC1 has been posted to your account on Jan 22, 2018 10:59:08 PM. Warm Regards, Aircel Social Media Team
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