Aircel — Cut my balance regularly | |||||
Last sunday i.E 27/03/2016 i have recharged my aircel no with full talk time and also i have recharged a special balance for std/local calls at 35 paise/minute. But this was not working and also my balance was decreasing day by day without making any call and maximum time a message comes that your activation is renewed, but i never activate any offer before. That's why i called on 198 for getting information from aircel customer care but there was not any single response. Even from last 7 days i continuously tried for talking to any customer care but all time same reply comes our customer care is busy in another call and after some time my call was cancelled from that side. How irresponsible are aircel customer care.Please consider my problem and help me in refunding my money. Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
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+91 97 3819 9010
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret for the inconvenience caused. Please feel free to write us at [protected]@aircel.co.in for any assistance on your issue.
Kindly share the following details in regards to your recharge issue so that our team can look into your issue:
Aircel No.:
Mode of recharge:
Transaction ID:
Also please share the following details regarding deduction:
Date & Time of deduction:
Amount Deducted:
Warm Regards,
Aircel Social Care Team