Aircel — d0 not get the upc code to port the number

Mobile number: +91-[protected]
Last 5 digit of sim:- 21393
Name:subha narayan jena
At/po:tala telenga bazar
Po:telenga bazar
Ps:purighat
Cuttack, pin:753009, odisha

I have tried a lot to get the upc code for port the number via sms. But still now i have not got any kind of sms code. Then after i contacted to the customer care excutive to get but the the excutive is not responding the calls. Yet i have tried through the systemize function to get the code but the spelling of the code is not listened by me, the 2nd digit of the code could not listen to normal ear either it is a 2 or 0. Please informed me my upc code to change the network.