[Resolved] Aircel — data balance and main balance deduction. | |||||
As on 13-7-17, i had data balance of 4.5 gb with validity until 31-7-17. On 14-7-17 my data balance becomes zero and they started deducting from main balance. I have called customer care many time. They saying to then cutting my call without any response. Aircel customer care said that they dont have option to view my balance. My docket number is 1-[protected], no response from aircel. Recharge amount rs.453 Phone number [protected] Was this information helpful? | |||||
Aug 23, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 Aircel Customer Care's response Dear Afrose Daniel, We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jul 19, 2017 Aircel Customer Care's response Dear Afrose Daniel, We would like to inform you that we have verified your number and found you have been charged for data. Further, you have exceed data usage on 14/7/2017 and consumed 3.2 MB. Hence, amount of Rs. 34.86 was charged as per the base tariff of 10P/10KB. Warm Regards, Aircel Social Media Team | |||||
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