[Resolved] Aircel — Data usage | |||||
Dear Sir, I have done a recharge of 453rupees online on 12th Apr'16.i got 353 talktime &3gb data credited in my ac.Already i had balance of 100+mbs in my ac.After using data on 13th Apr'16 Morning there is a sms displaying 55mb used and 553 rupees deducted.i contacted customercare.they are saying after existing data usage next data usage will be taken from main ac not from free data which is available 3gb in my ac.It was so sad to receive such response from aircel.Recharge amnt is 453 is taken into ac but the 3gb data.How it is possible. there is no such conditions online or any sms intimation and how will you deduct amount while data balance is available in my ac. Please look into this matter and reverse the deducted amnt rs.553 at earliest. Details as follows, Aircel No:[protected]. Recharge Date:12th Apr'16. Mode of Recharge:Online thro Net Banking. Transaction ID:TNR[protected]. Regards, Nowshad PH Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
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