Aircel — Deactivate fun tv | |||
I am having a aircel number above 5 years. I have already activated DND service. 12th july 2015 without my knowledge the company activated fun tv. Since I never like this bluddy things and the aircel pupil have taken money from my account. Immediately deactivate fun tv subscription and return the money to my account. My cell number is [protected]. The money which is aircel taken is Rs.35. Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi pratapleopard,
We have verified your account details and found that, on dated 12th Jul 2015 a content service "FUNTV" has been subscribed from your number [protected] through transaction mode WAP and an amount of Rs 35 was deducted from your account towards service subscription charges. However as per your request the service has been deactivated from your number to avoid further renewal of the service. Further considering your request and as a service gesture we have forwarded a request to our concern team to post an adjustment of Rs 35 which will be credited to your account within next 24 hrs.
Regards,
Aircel social care team
We have verified your account details and found that, on dated 12th Jul 2015 a content service "FUNTV" has been subscribed from your number [protected] through transaction mode WAP and an amount of Rs 35 was deducted from your account towards service subscription charges. However as per your request the service has been deactivated from your number to avoid further renewal of the service. Further considering your request and as a service gesture we have forwarded a request to our concern team to post an adjustment of Rs 35 which will be credited to your account within next 24 hrs.
Regards,
Aircel social care team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in