[Resolved] Aircel — Deactivate ndmc 170317sms2

jai059

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 203207

Very poor response from aircel. Your complaint assistance 198 is not working. You are charging intentionally for the pack "ndmc170317sms2". Ultimately it will reduce your credibility.
Without making the conversation long, i request you to kindly deactivate the above pack and stop making fool your customers.
I am quite surprised about the services you are providing to your customers. It is very disgusting to have services from your company. Also, i will make sure my friends about the incident which has been taken place with me. It is quite horrible experience with you aircel guys!

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Jun 25, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

Aircel Customer Care's response Dear Customer(jai059),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Screenshot of the message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

May 25, 2017

Aircel Customer Care's response Dear Customer(jai059),

We hope your issue has been resolved. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team