[Resolved]  Aircel — Deactivate ndmc service

Address:Ghaziabad, Uttar Pradesh, 201001

Auto deducting 2 Rs daily I did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, I don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated Service: NDMC170317PI2
My number: [protected]
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Aug 5, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2017
Aircel Customer Care's response
Dear Nawal Goel,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Jul 05, 2017
Aircel Customer Care's response
Dear Nawal Goel,

We would like to inform you that you have been charged Rs 2 for activation of the auto renewal DATA pack through IVR. As of now, we have deactivated Rs 2/- Data pack on your number.
But we regret that the charges are found to be correct and hence no waiver is applicable for the same.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Dear sir;

I lost my sim card with number-[protected] I would kindly request you to please block the sim card usage as soon as possible .
I would be waiting for your reply.

Thanking you
Amitesh kr
Aircel Customer Care's response, Jul 4, 2017
Verified Support
Dear Customer (amiteshkr),

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jul 4, 2017
Verified Support
Dear Customer (amiteshkr),

We would like to inform you that as per your request, your number has been blocked under SIM lost.

Warm Regards,
Aircel Social Media Team
Shete wasti bhaggaon tal vaijapur dist aurangabad 423701
Aircel Customer Care's response, Jul 5, 2017
Verified Support
Dear avinashshete,

Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.

Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Jul 13, 2017
Verified Support
Dear avinashshete,

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance. Have a nice day.

Thanks & Regards
Aircel Social Media Team

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