Submit a Complaint
Mobile Service Providers
Aircel

Aircel — Deactivating my sim without my knowledge

Address:Pune, Maharashtra

My sim has ben deactivated by Aircel due to no usage for 90 days which is a TRAI rule but according to the rule i as a consumer who is not aware of this rule till now gets 15 days period to decide about my sim ...i was not given any warning or any alert from your side on one fine day i see my sim has been deactivated... i know both the customer and service provider are at fault but now i just want my sim to be reactivated no hard feelings i am a regular customer of yours and i like the service so i am requesting u to activate my sim back
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers8[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10591 Aircel Reviews

Comments

Hi Soumik Heart Throb Banerjee,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply
Hi Praneet Acharya,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    View all 10591 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information