[Resolved] Aircel — Deactivation all the services | |||||
I just want to request please disconnect to all the services in my Aircel no. [protected], . I feel sad that i have to write a complain as the customer care do not have the solution about the deactivation of all the services which is cutting my main balance for 3 months already, evn though i hve talk to customer care 3 times in 3 months with 3 different people. This is really disgusting. If this dosen't help, i wont hve any choice other than deactivating my no. And go for another company Was this information helpful? | |||||
Sep 9, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 09, 2016 Aircel Customer Care's response Dear tyti,
We have checked and found that Rs. 18/- got deducted for RC18. Further, we have already refunded the amount to your account. Also, the RC18 pack has been deactivated.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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 3 Comments | |||||
Comments
I don't understand why only Aircel gets service activate by itself and deducts the main balance. Customer care is worst. They dont have any solution even thought I have complained 3 times in 3 months. My services stills gets activates and leads to the deduction of my bal. Really need to go for another sim company now.
Reply
Dear tyti,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
This is the third month my balance is being cut and I have called pune customer care 3 times, and 3 times I talked to 3 different people, (remember only 1 name, Santosh) to deactivate every service, which all goes in vain. M relly so disappointed with aircel and its services, il deactive my no.(Aircel) and use other company as soon as i can. Its really annoying.
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