[Resolved] Aircel — Deducted balance

Antony Selvan

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600122
Website:	www.aircel.com

I have recharged 133 to my mobile number [protected] through aircel.com and i got the recharge successfull sms also, and immediately by following that i got one more sms like 133mb 3g/2g data credited to your account, then i used my data and they have deducted 17 rs from my balance. I called customer care and he told data back is not available to your number, then y they have sent that sms to me, i used my data after getting that sms only.

Was this information helpful?

No (0)

Yes (0)

Apr 11, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Aircel Customer Care's response Dear Antony Selvan,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Screenshot of the messages received:
Date of recharge:
Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Mar 11, 2017

Aircel Customer Care's response Dear Antony Selvan,

We hope that our team got in touch with you and shared all the requisite information.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team