Aircel — dedicated balance in spite of, having free, calls offer highly disappointed customer care behavior pathetic service

I am [removed]. My aircel mobile number is [removed]. I got an offer from aircel few days back of - local and std calls with 2g internet per day 1gb for 28 days in 197rs only.

I got the recharge done but yesterday when i made a std call my balance got deducted. When i tried to contact to customer care my number was put on hold. No one picked the call. When i tried with another number the call was received and when i asked about the problem happened they replied their system isn't working and they'll contact me next day i. E. Today.

But they didn't called me up. No response from customer care. No even my calls are answered.

This is such a bad behavior, so unprofessional. I am highly disappointed with your services. Such a rubbish network that you deduct balance without any reason. You think customers are fools. If you won't reply back i am going viral this thing and ask my friends also to port their numbers. Sick people you are, you made write this kind of mail. See what kind of service you give to customers. It' s better to use another network.