Aircel — Deduct money without my permssion Purushottam

Amout Rs 99 has been deducted from my Aircel prepaid ([protected]) balance and showing the reason as subscribing to games club. This is not a first time I am facing this problem. Already I have lost much money because of these things. Company tells that I have opted for that. But I have never opted and mobile was in idle state and received the SMS saying subscription is successful. I really do not know how it is possible that without my intervention, value added services gets activated and amount gets deducted from the balance. Really this is not acceptable...
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Aircel customer support has been notified about the posted complaint.
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Dear pkumarverma,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team
Dear pkumarverma,

As per our system records waiver is under process and will be credit in your account as soon as possible.

Regards,
Aircel Social Care Team

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