Aircel — Deduct Rs.99 without inform and i want to gedback my amount as soon as possible

ranjit sutradhar

Address:

Bangalore, Karnataka, 560049

My name is ranjit sutradhar Mob no [protected] Today morning 20/10/15 I just switch on my Mobil & I got a msg" Dear subscriber, you have been charged Rs 99 for 30 days subscription of pocket store. What is this? With out inform how the deducted Rs 99 from my main balance even I did not select anything.How it is possible. So do the need fuel ASAP...

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi ranjit sutradhar,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear ranjit sutradhar,

We would like to inform you that we have Checked and found balance depleted for store99 Service and charged Rs.99/-. Service activated through WAP on 42297 waiver posted for Rs. 99/- as one time good will gesture and service deactivated.

Regards,
Aircel Social Care Team