Aircel — Deducted balance without any reason

Address:	New Delhi, Delhi, 110037
Website:	www.aircel.com

I was using whatsapp only in my mobile by using my internet data..and suddenly a message came on my screen that you don't have enough prepaid account balance to use this session and only 0.10 rs. was left in my account instead of rs.135. after that i call the customer care executive and i told them my problem..and then they said that because o[censored]sing internet we deducted your balance... i said i only use whatsapp by using my mobile data and nothing. they told me that you have opened some heavy pages thats why it happened and they also said some of kb has been also left in your account. so how can it be possible to deduct the balance if the internet data is left. and they hanged up the call.