[Resolved] Aircel — Deducted mobile bill

neha2010dec

from Bhagalpur, Bihar

Address:

Patna, Bihar, 800001

My Aircel number: [protected]
Date of deduction: April and May (both months)
Last month 90 rupees and 35 rupees this month, went from my balance regarding games club. But i unsubscribed it and sent sms to deactivate. But still i did not get my money back. Now 35 rupees balance in my account. Please send me my money. 125 rupees. Please please unsubscribe all plans and deactivate. I need that money . Please understand and send my money back to my account of balance.

Was this information helpful?

No (0)

Yes (0)

Jul 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Aircel Customer Care's response Dear Customer (neha2010dec),

We are forwarding your issue to our team. Kindly allow us some time to get back to you.

Thanks and Regards,
Aircel Social Media Team

Verified Support

May 31, 2017

Aircel Customer Care's response Dear Customer (neha2010dec),

We regret to inform you that we are unable to refund the deducted amount as this is an issue concerning VAS reactivation.

Thanks and Regards,
Aircel Social Media Team