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[Resolved]  Aircel — Deducting money & not given services

I m aircel customer since 7to 8 months in dis period mostly my balnc is deducted unnecessary but now i recharge for rate cutters its deduct my money & not activating services when i call customers care they put my call on hold for long its not good aircel company is a cheater cheater my number is[protected] its shows som offers when reached they say we dont have this typ of service
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Mar 14, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2017
Aircel Customer Care's response Hi Sanuber Mubeen,

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Date of recharge:
Mode of recharge:
Transaction Id:
Denomination of recharge:

Warm Regards,
Aircel Social Media Team
Verified Support
Feb 10, 2017
Aircel Customer Care's response Dear Sanuber Mubeen,

We would like to inform you that Rs 24/- has already been refunded to your number on 2/02/2017. Currently there is no any pack or VAS service active on your number which causes balance deduction.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

My no IS [protected] contact me on the same number it's urgent so kindly please do fast
Reply
Aircel Customer Care's response, Feb 7, 2017
Verified Support
Dear Achu Tj Remo,

Please share your exact concern regarding Aircel services to assist you in the best possible manner.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Feb 15, 2017
Verified Support
Dear Achu Tj Remo,

We hope this concern has been addressed. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance. Have a nice day.

Regards,
Aircel Online team,
Email us @aircelsocialmedia@aircel.co.in

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