[Resolved]  Aircel — deducting the main balance

Address:600044
Website:Aircel

I've been using aircel for more than 10 years but recently im so annoyed with their customer care service! They deduced the balance of 80rs for no reasons when i called first time they told i use internet and subscribed something. I kindly told them that i'm using a basic mobile phone i cant really use internet then they told i will connect to higher officials but they couldnt and told me to call after 1 hour and then i again called another guy picked the call he was very arrogant and rude and cut the call inbetween. And again i called they told me we cant refund in future we will make sure it wont happen they didnt give the solutions and stole the money. Its very pathetic.
Was this information helpful?
No (0)
Yes (0)
Oct 31, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
Aircel Customer Care's response
Dear Bhaskaran Radhakrishnan,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for better assistance:

Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 28, 2017
Aircel Customer Care's response
Dear Bhaskaran Radhakrishnan,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information