[Resolved] Aircel — Deduction of 28 rupees suddenly without any activations done. | |
Dear sir, Rupees 28 has been deducted from my aircel account suddenly at 12 am not knowing to me. As my mobile data expired at that time so I turned off the mobile data but also within seconds 28 rupees has been deducted without any usage of data by me. So I kindly request you to REFUND MY DEDUCTED BALANCE. Thanking you. Was this information helpful? | |
Aug 9, 2017 Complaint marked as Resolved Verified Support Jul 05, 2017 Aircel Customer Care's response Hi Mohammed Nehal Uddin, We are forwarding your concern to the team. Meanwhile, kindly share date of deduction to assist you better. Warm Regards, Aircel Social Media Team Verified Support Jul 07, 2017 Aircel Customer Care's response Hi Mohammed Nehal Uddin, We would like to inform you that we have checked your account and found that Rs.5 has been charged for data pack activation on 26th Jun’17 and you have received the benefit of 2G pack 30 MB for 1 day. And also you have been charged Rs. 5 on 30th Jun’17 and you have received Local calling @ 1p/2sec; (1st 120 secs charged @ 1.5p/sec) valid for 30 days and on 2nd Jul’17 you have activated the pack of Rs.14 and got the benefit of 2G 150 MB ULTD for 3 days. Hence, you have been charged Rs.24 respectively. Warm Regards, Aircel Social Media Team | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Post your Comment