[Resolved] Aircel — Deduction of amount for no reason

Harsha129

from Hyderabad, Telangana

Address:	New Delhi, Delhi, 110016
Website:	www.aircel.com

I did not activate any service on my number and i receive a message saying "thank you for activating the service". So i would request you to please look into it and restore my balance.
For the past, 2 rupees per day is getting deducted from my balance under ndairpi2. I didn't activate it and checked under 155223 and found i'm not subscribed to any pack. Not able to deactivate by sending stop to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by aircel. Just stop this. My no. [protected].
So restore my balance.

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Dec 17, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Nov 15, 2016

Updated by Harsha129 Even today there was again a deduction without my consent. So restore my balance.

Verified Support

Nov 16, 2016

Aircel Customer Care's response Dear Harsha129,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards,

Aircel Social Media Team

Verified Support

Nov 16, 2016

Aircel Customer Care's response Dear Harsha129,

We request you to dial ussd *121*0200# to deactivate the ndairpi2 service from your number.

Thanks and Regards,

Aircel Social Media Team