Aircel — Deduction of amount/Tariff | |||
An amount of about Rs. 50 to 60/- has been deducted from my Aircel No [protected] before 2-3 days ago apart from this I have recharged a tariff of Rs 32 to my aircel number which provide On net call Local/STD Rs 15p/minute but I am being charged more for the on net calls. I have called many time to customer care on 198 but they told me that their server is down. The same excuse has been given all the time when I called them on 198. You are requested to resolve my problem as early as possible and take such action against Aircel so that in future they cannot repeat such kind of act. Thank You Mrs Rita Gupta Vill + Post- Cherki Dist - Gaya (Bihar) Pin -824237 Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in