Aircel — Deduction of balance on calling NO +[protected]

Address:New Delhi, Delhi, 110068
Website:na

Dear sir, yesterday night i recived a missed call and when i call back to that number in 20 sec only my Rs 35 has been deducted The Number is+[protected]. Regarding this concern i called up to aircel customer service the executive didn't mentioned his welcome speech and not introduce his name and while i told him about the concern he put my call on hold for half an hour and then he told that he is not going to register his complain and agin put my call on voice mute and didnt rply till another half an hour then disconnected my call. In between intraction he told me that call was came for any european country o your amount has been diducted but when i asked him about the charges of international call then he become quit and no answer. So i want to refund my amount back to my mobile bcz this is not an issue of RS 35 if i have balwnce 1000 then whole amount will deducted by your side, how fraud is this mobile no - [protected] Thanks & regards Madan
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Hi manand416,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear manand416,

We regret the inconvenience cause to you. We would like to inform you that you have called to Guinea country on 20th October 2015 at 11:48PM hence charges are found correct, No waiver is applicable for the same.

Regards,
Team Aircel

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