My mobile number is [protected]. On[protected], i was travelling from hyderabad to jharkhand. I have a data pack with sufficient balance and it will expire on[protected]. But still, while i was using internet, i was charged from my main balance. Initially around 35 rupees was charged. After some time, i was again charged from the data pack. But some time later my main balance started getting deducted for using internet though i still have data balance. This resulted in zero main balance. This caused a great deal of inconvinience to me. Even while i was in roaming network for the past week, i have not experienced this problem but i lost more than 40 rupees of my main balanve due to some technical error. Please resolve this issue and refund the deducted amount. Was this information helpful? |
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Warm Regards,
Aircel Social Care Team