Aircel — Deduction of money without reason | |||
I am having with an Aircel mobile connection bearing No [protected]. Initially when I purchased the SIM and recharged an amount of Rs 30/- was deducted without any reason. One contract with customer care they assured that in future no money will be deducted. Again on 25 Aug while I recharged with Rs. 60/-, Rs 30/- deducted from my balance. In spite repeated reminder and request to customer care the amount still not refunded to me by the company. In each time they given assurance that the same will be refunded within 48 hrs / upto next day seven O clock. Last on 05 Sep 15 they assured that the it will be refunded within two hours. But not yet refunded. It seems that they are only making me foolish and wasting my time. I want justice. I am defence personal. Regards Abhay Singh Alternative mobile No - [protected] Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Abhay Singh Army,
As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in