[Resolved]  Aircel — Deduction of Rs 20 & 15 from my mobile balance

Address:

Jodhpur, Rajasthan

on 10th march, company deducted Rs 20/- from my mobile balance. They told me that I renewed VAS on my number at 1:38 am. Whereas on that time I was having conversation with my friend from the same number. I told them to check the record. I never clicked any link for that VAS. Without hearing me or contacting me, They sent a message that their deduction is correct and took a biased decision. Today, They did the same and deducted another 15/- rupees from my account while i was riding bike and got a message that I have paid for a service & gave a web link. Whereas I did not clicking any link. I was riding my bike and got the message meanwhile. My phone was also locked. Company harassed me by not solving my problems from 10 days & today make another deduction.