[Resolved] Aircel — Deduction of rupees 5.00 for 5 second call

manoj biswal

from Delhi, Delhi

Address:

Gaya, Bihar, 823005

I'm Manoj biswal and my no is [protected] . Aircel has dedicated 5.00 rupees for a call for 5 second only .. I have called customer care number 198 of aircel and they says it's a technical problem.. It happens before.. And the customer service person always have the same answer" technical problems". Very poor customer service... Not satisfied anymore.. I have mobile no before [protected] .. That was also have the same problems.. Always the customer care says technical problem. Aircel should pay for the the harassment's..

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May 15, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Apr 10, 2017

Updated by manoj biswal The customer who attended the call have no manners of talking... He holds the call and have no answer..

Verified Support

Apr 11, 2017

Aircel Customer Care's response Hi Manoj Biswal,

We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your issue:

Sample No. on which call done:
Date & Time of call:
Executive Name:

Warm Regards,
Aircel Social Media Team

Verified Support

Apr 13, 2017

Aircel Customer Care's response Dear Manoj Biswal,

Our team tried reaching you on your no. but were unable to get in touch.We request you to provide us an alternate number and convenient time to contact you.

Warm Regards,
Aircel Social Media Team