Aircel — Deduction of Talktime Balance

Address:Jaipur, Rajasthan

Aircel has deducted a talktime balance of Rs. 147 from my mobile phone account. My mobile no. is [protected]. The customer support is executive is telling from last 3 days that there is a problem in their system so they cannot check my account. Also they are telling me to do whatever I want to do but he wont help me. I want to sue the company for the inconvenience caused to me. Please help.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi vivek168,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi vivek168,

As checked you used GPRS without any net pack hence charged as per base tariff so you are not eligible for waiver.

Regards,
Aircel Social Care Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information