Aircel — Deduction o[censored]nfair balance | |||||
AIRCEL deducted Rs. 99 on my number [protected] without my knowledge on 27 October for Masti club which I have never requested. On top of that Customer Care Executives like Mr. Mohit says balance will neither be refunded nor he will connect me to any senior on this issue.. Definitely the worst service I have seen so far. Was this information helpful? | |||||
|
Aircel customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
I received a msg saying i have been subscribed with namm nammitha..i dont know wat is dat..pls unsubscribe frm dat and my money back..my no. Is [protected].
Reply
Hi Jayanth M S Tiptur,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear shikhar.m,
We regret the inconvenience caused to you.
We would like to inform you that the you have activated value added service as Masti club on 26th October 2015 at 11:04PM through WAP mode which has been charged Rs.99/- . The charges are found correct. The service has been deactivated from your account as per his request hence waiver is not applicable for the same.
Regards,
Aircel Social Care Team
We regret the inconvenience caused to you.
We would like to inform you that the you have activated value added service as Masti club on 26th October 2015 at 11:04PM through WAP mode which has been charged Rs.99/- . The charges are found correct. The service has been deactivated from your account as per his request hence waiver is not applicable for the same.
Regards,
Aircel Social Care Team
Dear Aircel Social Care Team,
It is not correct.. I have never subscribed to this service.. even i dont know about this service.. It is completely unfair deduction, if I will subscribe why would i ask you to unsubscribe immediately.. You guys are deducting balance unnecessarily.. From now on I will insist everyone not to go for AIRCEL, I am thinking for portability.. AS ITS NOT THE RIGHT WAY OF MAKING MONEY !!
It is not correct.. I have never subscribed to this service.. even i dont know about this service.. It is completely unfair deduction, if I will subscribe why would i ask you to unsubscribe immediately.. You guys are deducting balance unnecessarily.. From now on I will insist everyone not to go for AIRCEL, I am thinking for portability.. AS ITS NOT THE RIGHT WAY OF MAKING MONEY !!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information