Aircel — Deduction Rs.2/ per day without my consent | |||||
My aircel prepaid no is [protected] debiting [protected]@Rs.2/ without my concent from 17/10/2015 .The company sending a msg " Dear customer, you have renewed for NYASA Astrology at Rs.2.0 for 1 day. To unsubscribe SMS Stop to 155223." From my point of view I never responded this type of SMS . As per companies guidlines I did SMS to 155223 to unsubcribe but still to day my account debiting @ Rs 2/ Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi Rasamay Sarkar,
Post system check it has been found that your balance Rs.32/- got deducted dated- 17/10/2015- 1/11/2015, due to Activation of VAS - NYASTRO - one97 through SMS . Credit of Rs.32/- has been posted in your A/C and the service has been deactivated from our end dated - 2/11/2015 .
Regards,
Aircel Social Care Team
Post system check it has been found that your balance Rs.32/- got deducted dated- 17/10/2015- 1/11/2015, due to Activation of VAS - NYASTRO - one97 through SMS . Credit of Rs.32/- has been posted in your A/C and the service has been deactivated from our end dated - 2/11/2015 .
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in