[Resolved]  Aircel — deductions due to auto renewal

Address:110092

My contact number is [protected] i took a data pack and its been 5 days from that day but its getting renewed daily and my balance is getting deducted. Its seriously so bad.
Your ndmc170317pi2 pack has been renewed on your aircel mobile.
I get this message daily and my balance is deducted. I don't want this.
It's not a good service. I m very upset about this.in past also there have been similar things that has happened.
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Oct 10, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
Aircel Customer Care's response
Dear Customer (Offbeat tube),

We suggest you dial *121*0200# to deactivate the ndmc170317pi2 service on your number.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I want recharge my aircel mobile [protected] data pack of Rs.59 but its wrongly recharges by sales person Rs58
company did not give me data pack of any other benefit of Rs 58
pls suggest what to do
Aircel Customer Care's response, Sep 5, 2017
Verified Support
Dear Kishor Dhamne,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Recharge Date:
Transaction ID:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Sep 6, 2017
Verified Support
Dear Kishor Dhamne,

We would like to inform you that our team tried calling you but couldn't get any response from your end. So we request you to share an alternate number so that we can contact you and needful can be done accordingly.

Warm Regards,
Aircel Social Media Team

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