[Resolved]  Aircel — Delay in resolving the complaint

Address:

Karur, Tamil Nadu, 639004

Am using aircel service and my number is [protected]. I had given a complaint on 4Feb16, regarding amount deduction from main balance irrespective of having data balance. As my complaint wasn''t resolved i escalated it to appellate cell. They called me on 12 Feb and assured me refund of 108Rs within 24 hrs. The appellate docket number is 1- [protected]. But still i didn''t receive the amount. Now neither appellate authority is addressing my issue nor service provider. With this i attached the screenshot proof of the mail sent by appellate cell. Kindly resolve the issue.