Aircel — Dialer tune not activated Since last 10 days

Address:

Jaipur, Rajasthan

10 days before I called aircel costume care to activate dialer tune, but the costumer care does not know how to activate he disconnected the line, I called again another costumer care activated and said it will work within 2 hours, aircel deducted 30 Rs from my main balance since than day I have been trying to resolve the problem but no one is taking serious.. kindly refund my money else activate the dialer tune.. Thank you