[Resolved]  Aircel — Did not get offered net pack

Hi Subhama6000,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear Subhama6000,

You have to provide the no. from which you are receiving the sms along with content and date.

Regards,
Aircel Customer Care

What number i dont get it. My aircel number is [protected]

Or u mean this?

Dear Subhama6000,

The offer is eligible only for some recharge which you get by dialing *121# and the benefit could only be avail if recharge done from the retailer end by *150# procedure.

Regards,
Aircel Customer Care

I dont know how he did but before recharging he told me thqt i will get 480 mb for 15 days..so i think he must have done the correct way.

Dear Subhama6000,

We are re-escalating your issue and will update you shortly.

Regards,
Aircel Social Care Team

Dear Subhama6000,

We have already shared update with you.

Regards,
Aircel Social Care Team