[Resolved]  Aircel — disconnect postpaid connection [protected]

This concern is regarding the mob number #[protected] which is in the name of indumathi. She is my mom. She does not need postpaid connection and so she visited the ambattur aircel store and has requested them to disconnect or cancel her postpaid connection 3 months before. She even got a call after that from aircel confirming the disconnection. But its still not yet disconnected. She has visited the store multiple times asking them the status and they keep on asking her to come and check.

How stupid are you guys to make a customer running tired behind you!! Jus for a very simply request. She is not even going away from aircel but just wanted to disconnect the postpaid and have prepaid connection in the same number.

How many times you stupid people want her to visit the store. She is still getting the postpaid bill of rs 500 each and every month. For your stupid service we cant struggle. We will not be paying the bill anymore.

Let me know decision asap