[Resolved] Aircel — Disconnection problem

priya info

from Chennai, Tamil Nadu

Address:	600073
Website:	www.aircel.com

I request to disconnect my aircel number [protected] and [protected].
I paid my last bill.. And they told we will disconnect the number after payment so i paid the extra amount of rs.1096 /- and they send me the sr no:[protected] and told that if they again ask u to make payment tell this srno.. But again they are sending the bill..

More than 10 months i was trying to disconnect..
Really screwed up..

Help me to solve the problem.
Aircel is not supporting for his regular customers.
Kindly disconnect these numbers

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Dec 22, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2016

Aircel Customer Care's response Dear priya info,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 21, 2016

Aircel Customer Care's response Dear priya info,

We would like to inform that we have forwarded your disconnection request for Aircel number [protected] for which you have to pay the outstanding amount of RS 416/- and for another Aircel number i.e. [protected] there is an outstanding amount of RS 708/- for which you are getting bill. We request you to please clear the outstranding amount to get your numbers disconnected.

Thanks and Regards

Aircel Social Media Team