[Resolved]  Aircel — Excess bill charged

Address:	Chennai, Tamil Nadu, 600091
Website:	Aircel Bill

Sir,
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My mobile no.[protected]

Iam sorry to say from April 2016, Iam facing the problem with Aircel.

They are charging extra amount without usage. Also they have still not updated my new address even after submitting the same in Aircel showroom.

When asked for clarification they told me that by mistake it was charged.

Now again in July 2016 month, amount was charged for Rs.912/-. Without usage how they can charge Rs.912/-. When asked for clarification, customer care people informed me that bill was generated wrongly, and pay Rs.400/- which i paid online.

Again this month, same amount generated, and asked for clarification, this month also they have asked me to pay rs.400/-.
I paid online.
But my dismay, they have disconnected my line.

I had sent a mail to Appellate, on 3rd Aug 2016. But no response from their end.
U can check my account and let me know how they can charge so much amount without usage.

Aircel is cheating people. NObody is there to resolve customer issue.
By disconnecting my line, i have faced lot of problems.

Request the official to check my account and resolve the issue immediately.

regards
Seema