[Resolved] Aircel — Fake response and still cheating | |||||
Finally they called but not to solve problem but to tell that i cant help u. I got a call from aircel, caller ask me that whether i want to deactivate the tariff, on which i told him that yes deactivate but refund my remaining balance as it is solely your fault. Hearing this he simply told we cant refund even though its their fault. Aircel is a fraud company, dont ever trust. Was this information helpful? | |||||
Sep 29, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 29, 2016 Aircel Customer Care's response Dear Sangreal, We regret the inconvenience cause to you. We would like to inform you that as per our telephonic conversation we are removing the benefit of RC_99 and crediting back Rs.60/-under Goodwill waiver against same. Further we have initiated corrective action against the executive and assure you that the same will not be repeated assuring you best services in future. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Oct 01, 2016 Aircel Customer Care's response Dear Sangreal, We have re-escalated your issue to the team. We will share an update soon. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Oct 06, 2016 Aircel Customer Care's response Dear Sangreal, We'd like to inform that amount has already been posted in your account. Warm Regards, Aircel Social Media Team | |||||
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