[Resolved] Aircel — False offered

Auztin Arienz

from Kolkata, West Bengal

Address:

795001

I check my offers at *121# and it says that i can get 1gb for mrp rs 95. So i recharged with 95 but got only 50 mb wtf is this pliz check it fast n i want 1gb and pliz don't ignore it we are your customers pliz don't cheat on us that's all and plizz give me my 1 gb as i am very poor and i recharged it with my hard earned money so i don't wanna lost it

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Jul 21, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

Aircel Customer Care's response Dear Auztin Arienz,

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Recharge date:
Mode of Recharge:
Transaction id:

Warm Regards,
Aircel Social Media Team

Verified Support

Jun 19, 2017

Aircel Customer Care's response Dear Auztin Arienz,

We would like to inform you that as per our record, you had recharged with MRP 95 (50 MB 22/3G data for 28 days) on 17/06/2017 at 12:42 and the benefits was credited to your account which will expire on 14/07/2017 and extra 974 MB 2G/3G data for 28 days credited to your account on 17/06/2017 at 17:20 which will expire on 14/07/2017. Kindly dial *129*99# (toll-free) to check the data balance and the offer benefits will get credited within 12 hrs from the time of recharge.

Warm Regards,
Aircel Social Media Team