[Resolved] Aircel — fault payment which was not used by me | |
As a long associate with aircell, add-on free sim card ([protected]) given to me which does not have the net-connectivty, however, normally bill are coming around rs.200/-. But last bill was 1350/- which was not used my me. Salem aircel office torturing me without solving the problem on faulty payment on me. Last 8 years i am with aircel customer without any default of payment. Was this information helpful? | |
Nov 26, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Aircel Customer Care's response Dear S.Mathivanan, We are forwarding your concern to the team. Meanwhile, please share your alternate number. Warm Regards, Aircel Social Media Team Verified Support Oct 11, 2017 Aircel Customer Care's response Dear S.Mathivanan, We would like to inform you that you are in the plan Add-On Special @ 99 with benefits of 99 MB 2G Data Discount. As per the usage details, you have already consumed 198 MB data for which you got charged @ 10KB/10 paise. Hence, we regret that the waiver is not applicable in this case. Warm Regards, Aircel Social Media Team | |
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