[Resolved] Aircel — fix your online recharge plans

Deepak284284

from Kanpur, Uttar Pradesh

Address:

208007

Sir,
I wants to say that your online offers are not appropriate as i recharged today with 345 it was shown that i will get 1gb data per day for 70 days and unlimited local and std but i get only data offer of 1gb per day for 28 days as in rupees 298 website was providing 28 gb data and unlimited calling for 28 days, now i am feeling totally deceived as i had payed extra 47 rupees. Please remove such recharges from your website as it is not supporting cashless transactions as i go for online transaction to contribute in cashless india and also pay gst for it but i didn't get what i expected. Sorry for my rude behaviour.

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Nov 18, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

Aircel Customer Care's response Dear Customer (Deepak284284),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 18, 2017

Aircel Customer Care's response Dear Customer (Deepak284284),

We would like to inform you that the complete benefit of 1 GB data/day & UL L+S call for 84 days on recharge of Rs 345 has been credited to your account.

Warm Regards,
Aircel Social Media Team

Dec 25, 2017

Updated by Deepak284284 Phone/Mobile Number: [protected]

sir,
Today i recharged with Rs 345 ( UL call + 1GB /Day ) but i got only data for 28 days please resolve my problem, i am sending you screenshots