[Resolved]  Aircel — fraud done by company

Address:

275101

I recharged my phone from aircel app there it was showing that there is offer 101=ul (L+s)+5gb data for 28 days i selected that offer and i make the payment of it then the data and balance did not credited to my phone then i called to aircel complaint helpline to inform about that he said that data credited to your account but balance credit to your account after 2 hour then after that i receive the message of receiving 2gb data to my phone and i again called to the compliant helpline to inform about it then again and again it was saying busy-busy then i make the call from my another aircel number to complain about it. Searching he said to me that "your recharge has been done normal so that you will receive only 2 gb data" and he was telling that this offer is valid if im making recharge from retail shop not by online recharge.
So please tell me that if the offer is not valid on online recharge why your app proceed the recharge and why it is not mentioned their that this offer is vaid only by retailler recharge.