Aircel — Fraudulent deduction from my prepaid balance.

Address:620008
Website:aircel.com

On 26th April @ 7.38pm a SMS has been sent to my no [protected] stating that an amount of rupees 25 has been deducted from my balance against my request( their fraudulent claim). See their SMS sent to me. It is not fair. What Aircel is such a cheap company?????

From DD54646
We just noticed u were looking for Sunny Leone 25 downloads. Now u can download them for FREE at http://bit.ly/1VLu8h2

From DT- Aircel
Dear Subscriber, you have been charged Rs. 25.0 for 7 days subscription of Pocket Store. You have got free credits in your account to download full songs, wallpaper, videos etc. of your choice. To Start logon to http://re1store.com

Please resolve the dispute.
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sabash Mustafa,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Sabash Mustafa,

We'd like to inform you that you have activated VAS services through WAP mode hence unable to process the refund.

Warm Regards,
Aircel Social Care Team

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