[Resolved] Aircel — High Bill amount charged for not usage of WAP | |||||
Hi I am Anish and my mobile number [protected] I am a Aircel costumer, Recently I have recieved my bill of 8000 Rs stating that I have used WAP, but I have already recharged with Unlimited 3g data, but without my knowledge the 3G data was removed and data usage was included in WAP and the bill was 8000, I have raised complaints in Aircel but nothing seems to be solved, I have waited for almost 2 months but still the issue is not solved, now my incoming and outgoing calls are barred, I cant use this number as this number is very important for all my business purpose, all my businesses blocked due to this I am facing heavy loss. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear anishrobert,
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in