[Resolved]  Aircel — Hoax activation of VAS and balance deduction

Address:

Bokaro, Jharkhand, 827012

Sir I was having Rs 60 in my main balance and then message came that Rs60 is deducted from your account for video store.I never activated or requested for video store for which these people took my whole balance. This is third time that they have taken my balance .Everytime they deduct almost whole balance and this is third time straight forward. I am fed up with this .I was playing Air Hockey when this message came of balance deduction. They are not returning my balance just activate something and deduct my balance.Their customer executive is also making fool by saying I am deactivating VAS service but are not returning my balance.I WANT MY BALANCE BACK AND STRICT ACTION AGAINST THIS.THEY ARE MAKING FOOL OF CUSTOMER AND TAKING THEM FOR GUARANTEED.