[Resolved] Aircel — I am cheated by aircel company

Albert004

from Korampallam, Tamil Nadu

Address:	625011
Website:	i complained on the phone call

Sir,
Aircel announced 348 rupees pack o[censored]nlimited calls and 2gb data. So i recharged it. But i receive only 100mb data then i called aircel customer care that customer care exexcutive asked 2gb offer only for 4g handset not for the 3g handset. But they did not mention it in the offer message. I have proof for that. I have attached that msg here

Aircel offer!
1. Rc348=free local/std calls+2gb data;28d
2. Pi143=1gb data;28d
3. Rc26=loc [protected]@10p, other [protected]@30p;28d
4. Rc55=55tt
5. Pi227=4gb data;28d

+1 photos

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Jun 19, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

May 05, 2017

Narayan789's response My aircel cannot work present time. What the process to restart
My no. [protected]

Verified Support

May 10, 2017

Aircel Customer Care's response Dear Albert004,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Recharge Date:
Mode of recharge:
Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

May 18, 2017

Aircel Customer Care's response Dear Albert004,

We hope your issue has been resolved. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Comments

Narayan789

from Allahabad, Uttar Pradesh

My number has been reissued to some one ... Because i have not used that number for 2 months . I have paid the charges for life time incoming how can they take my number back without informing me ...Aircel number [protected]

my name is narayan kumar and alternate contact number is [protected]

please help me to get back my number

Aircel Customer Care's response, May 11, 2017

Verified Support

Hi Narayan789,

We have checked your account details and found that your number has been disconnected under ZMU policy as per TRAI guidelines. Further, this number has been assigned to some other user as a fresh connection. Hence, the same can't be reissued to you.

Warm Regards,
Aircel Social Media Team