Aircel — I did not get a balance after recharge of 197

Mahesh Balla

from Mumbai, Maharashtra

Address:	500026
Website:	aircel.com

I have recharged to my mobile number [protected] on 1st august 2016. Till now i did not get any benifits of recharge. This is not the first time many times they deducted balance with out any reason. Please take an action against them.
Even customer care support also worst. They are not responsding for queries, even disconnecting the call in middle of talk.

Please do me a favour. They are playing with customers patiency.

Nearly i lost 500 through aircel

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Comments

Mahesh Balla

from Mumbai, Maharashtra

Just now i got a call from [protected]
He asked all my card details. i told him card no and expiry date, he asked me cvv but i did not give that, he told that otherwise he will cancel the complaint

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mahesh Balla,

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Mode of recharge:

Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mahesh Balla,

We have checked the account and found that there was no deductions found. Please let us know the last recharge amount which you have done on 1st Aug’16 and mode of recharge.

Warm Regards,
Aircel Social Media Team