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Aircel — I have post paid connection, 4 days out going call provide for me but after the

I have post paid connection, 4 days out going call provide for me, but after the days out going calls barred to me, we went to my nearest aircel store he told to verification was failed. after the second time requested on 12.03.16 filled.
Request Number 1-[protected] of service changes nd requests has been raised. Resolution expected by 16.03.16 . this sms will be sent to me . But till not my problem clear what i am doing . please rectifies to me proplems. i am not a employee so i am employer please try to understand me.
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Comments

Dear Srinivasan,

We regret for the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Alternate No.:

Warm Regards,
Aircel Social Care Team
Reply
Dear Srinivasan(srinivasanvasan),

Your number is active and AV is positive on 22/3/2016, Hence the number resumed and now the line is very well active.

Warm Regards,
Aircel Social Care Team
Reply

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