[Resolved]  Aircel — I lost my phone, block my sim card

Address:Chennai, Tamil Nadu, 600094

Hi i have lost my mobile. Kindly block my number [protected]. I don't want some one to mis use my phone number. So block this number as soon as possible.
If i want to use this number i will provide the same proof provide while bought that sim from your aircel retailer. But untill then please block this mobile number as soon as possible. I don't want my sim to be misused
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Aircel Customer Care's response
Dear Customer (Arun Rockzz),

Thanks for reaching out to us. We are forwarding your concern to our team. Meanwhile, kindly share the following information to confirm your identity:

Last recharge amount (Prepaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 13, 2018
Aircel Customer Care's response
Dear Customer (Arun Rockzz),

We would like to inform you that our team tried calling you but couldn't get response from your end. So, we request you to share the following details so that the needful can be done accordingly:

Date of Birth:
Complete Address with PIN code:

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 15, 2018
Aircel Customer Care's response
Dear Customer (Lakshmisaibabu),

Kindly share Rs 200/- transaction number for further proceedings.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Hi All,

Kindly help me out with, how to link aadhar to sim. And let me know if we have any store near to ITPL or Marathalli, Bangalore,
Aircel Customer Care's response, Jan 10, 2018
Verified Support
Dear Kavitha,

Thanks for reaching out to us.To link your Aadhar to SIM you need to visit your nearest Aircel Store. Please type STORE-single space-PIN code (e.g. STORE XXXXXX) and send it to 121 to know about the available stores at your location.

Regards,
Aircel Social Media Team
On 26.12.17, I have recharged Top up of Rs.200/- and Rate Cutter for Rs.16/- to my father's Number [protected]. Recharge for rate cutter got success but Top up not realised. please verify the same if not success refund the same.
Aircel Customer Care's response, Jan 11, 2018
Verified Support
Dear Customer (Lakshmisaibabu),

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information