Aircel — Incorrect Call Rate | |||
On 13-08-15 I called Complaint Helpline 198. One customer support executive transferred my call to his/her senior Mr. Saroj Nayek. He assured me to activate the previous offer of STD Aircel call @10p/min only for my number within 48 hours. But now its 48 hours over and the call rate is not changed till now. I am not getting one thing, why this Consumer Complaint Forum is made, if they do nothing. Today is third day since I launched this complaint, but no solution is till allotted to me. Better you close this FORUM when you can not do anything. I complaint on 13-08-15 here, please check https://www.consumercomplaints.inaircel-incorrect-call-rate-c1124216 for all the previous details. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear AbhijitPramanik
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We are re-escalating your issue and will update you soon.
Regards,
Aircel Social Care Team