[Resolved]  Aircel — indoor network problem

Address:Munger, Bihar, 721304

My number is [[protected]]. My address is malancha road, near yuna sangha club, kharagpur, west bengal. From last 6 months, my mobile lose network connection in my mobile. Whenever i go out from my home, the network becomes normal. But in my home, my aircel number has no network till now. I can't use internet. I face many problem because of it. Plz solve the problem as soon as possible.
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Feb 26, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Dec 26, 2017
Updated by Akashjs97
My number [protected]
Verified Support
Dec 28, 2017
Aircel Customer Care's response
Dear Customer (Akashjs97),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better:

Alternate No.:
Nearest landmark:

Warm Regards,
Aircel Social Media Team
Dec 28, 2017
Updated by Akashjs97
Alternate number:[protected]
Nearest landmark:Yuba Sangha club
Verified Support
Dec 29, 2017
Aircel Customer Care's response
Dear Customer (Akashjs97),

Please share the alternate number via DM as the same is protected and which we are unable to see here.

Warm Regards,
Aircel Social Media Team
Dec 29, 2017
Updated by Akashjs97
Alternate number:[protected]
Jan 11, 2018
Updated by Akashjs97
Too much packet loss in my internet help fast
Verified Support
Jan 17, 2018
Aircel Customer Care's response
Dear Customer (Akashjs97),

We hope your issue has been resolved now.

Warm Regards,
Aircel Social Media Team
Jan 17, 2018
Updated by Akashjs97
No it's still happening poor network I ever seen before
Verified Support
Jan 22, 2018
Aircel Customer Care's response
Dear Customer (Akashjs97),

We are sorry for the problem you've had with us. We are re-escalating your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 23, 2018
Aircel Customer Care's response
Dear Customer (Akashjs97),

We are unable to provide the Best of the Network at present on the mentioned location. However, with Network expansion situation to improve in the next 6-7 months.

Warm Regards,
Aircel Social Media Team
Jan 24, 2018
Updated by Akashjs97
O my god u need 6-7 months...
Verified Support
Jan 24, 2018
Aircel Customer Care's response
Dear Customer (Akashjs97),

We would like to inform you that we have already shared the required information with you and we will inform you as soon as we receive an update from our team.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I'm also having a problem on sending PORT sms to 1900.

Aircel Customer Care's response, Dec 29, 2017
Verified Support
Dear Mukesh Dagwal,

We would like to inform you that we have already received your MNP request which is under process and the same will be completed by 04/01/2017.

Warm Regards,
Aircel Social Media Team
I have recharged of 55 tt 60.i have received confirmation message but still i have not received Talk time.
Aircel Customer Care's response, Dec 29, 2017
Verified Support
Dear Ajay,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 6, 2018
Verified Support
Dear Ajay,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team
I am not able to generate port request for my mobile number [protected]... Please help ASAP...
Aircel Customer Care's response, Dec 29, 2017
Verified Support
Dear Customer (Videoz Hub),

We would like to inform you that we have already received your MNP request which is under process and the same will be completed by 03/01/2017.

Warm Regards,
Aircel Social Media Team

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